OGBONNA, COMFORT OGECHI; IGBOJEKWE, POLYCARP A. Evaluation of Service Recovery Strategies in Some Hotels in Lagos Metropolis, Lagos, Nigeria. Indian Journal of Commerce and Management Studies, [S. l.], v. 6, n. 2, p. 57–63, 2021. Disponível em: https://www.ijcms.in/index.php/ijcms/article/view/271. Acesso em: 29 mar. 2024.