DR. K. SETHURAMAN. Impact of Self Confidence to Evaluate the Quality of Service Offered by Commercial Banks. Indian Journal of Commerce and Management Studies, [S. l.], v. 3, n. 2, p. 92–95, 2022. Disponível em: https://www.ijcms.in/index.php/ijcms/article/view/555. Acesso em: 15 aug. 2025.