DR. NAVEEN KUMAR; DR. V.K.GANGAL. Customer Satisfaction in New Generation Banks (A Case Study of HDFC Bank). Indian Journal of Commerce and Management Studies, [S. l.], v. 3, n. 2, p. 76–84, 2022. Disponível em: https://www.ijcms.in/index.php/ijcms/article/view/553. Acesso em: 15 aug. 2025.