ABEBE MENBERU. Making Sense of Business Process Change Impacts: The Ethiopian Experience. Indian Journal of Commerce and Management Studies, [S. l.], v. 6, n. 2, p. 27–35, 2021. Disponível em: https://www.ijcms.in/index.php/ijcms/article/view/266. Acesso em: 14 aug. 2025.