Determinants of Employee Performance: An Analytical Study with Reference to Public Power Generating Organizations of West Bengal

Authors

  • Mr. Saikat Chatterjee Asstt. Manager (HR&A), The West Bengal Power Development Corporation Ltd., India
  • Dr. Debasish Biswas Assistant Professor, Department of Business Administration, Vidyasagar University, India.

Keywords:

Employee, performance, state owned organizations, PSUs, reporting officers, reviewing officers

Abstract

The research has been conducted on state owned power sector of West Bengal to explore the factors which can influence performance of the employee. After 90s different private entrepreneurs are entering in this sector with modern technology which has actually made the business environment more challenging. State Public Sector Undertakings (PSUs) are trying to enhance their efficiency by improving performance of their employees. Since inception, these organizations have been operated almost without profit motive and largely as a social welfare purpose. Like other government organizations, pay is not related with performance of the employees rather it is governed by Revision of Pay and Allowance (ROPA) framed by the organization. Out of five state owned organizations, The West Bengal power Development Corporation Ltd (WBPDCL) has been identified as major stakeholder. The entire study focused on performance of the class III employees of WBPDCL who actually remain engage in Operation & Maintenance job of the organization. Out of 2072 number class III employees, 466 number employees have been identified as sample under stratified random sampling method. Respective reporting officers have been requested to rate the identified employees based on 18 parameters which has been identified from the review of existing literature in line with the research. On receipt of the response in prescribed questionnaire, the same has been classified under five dimensions using SPSS software. A model has been developed based on said factors which can predict potential performance of the Class III employees. A crystal clear understanding in this aspect will help the management to formulate appropriate strategy to manipulate performance of the employees.

References

Adegboyega, O. I., Dele, A. O., & Ayodeji, B. M. (2015). Effect of Absenteeism on Corporate Performance: A Case Study of Cadbury Nigeria PLC, IKEJA, Lagos State, Nigeria. British Journal of Marketing Studies, 3(2), 58-71.

Amjad, Z., Sabri, P. S., Ilyas, M., & Hameed, A. (2015). Informal Relationships at Workplace and Employee Performance: A Study of Employees Private Higher Education Sector. Pakistan Journal of Commerce and Social Sciences, 9(1), 303-321.

Arsyad, M. (2014). The Importance of Working Discipline to Improve Employee’s Working Productivity of Motor Vessel Manufacturing Company in Makassar Shipyard. Business Management and Strategy, 5(2), 196-202.

Askarian, N. (2013). The Relationship Between Personality Traits and Job Performance (Case Study: Employees of the Ministry of Education of Kerman). Interdisciplinary Journal of Contemporary Research in Business, 5(8), 322-335.

Awaludin, I., Adam, L. O., & Mahrani, S. W. (2016). The Effect of Job Satisfaction, Integrity and Motivation on Performance. The International Journal Of Engineering And Science, 5(1), 47-52.

Chughtai, M. W., & Lateef, K. (2015). Role of Emotional Intelligence on Employees Performance in Customer Services: A Case Study of Telecom Sector of Pakistan. International Journal of Advance Research in Computer Science and Management Studies, 3(2), 101-108.

Frese, M., & Fay, D. (2001). Personal Interview: an Active Performance Concept for Work in the 21st Century. Research in Organizational Behavior, 23, 133-187.

Holden, L., Scuffham, P. A., Hilton, M. F., Ware, R. S., Vecchio, N., & Whiteford, H. A. (2011). Which Health Conditions Impact on Productivityin Working Australians? Journal of Occupational & Environmental Medicine, 53(3), 253-257.

Judith, I., J, P., & Ashok, G. (2010). Study on Potential Appraisal: The strategy for taking the Business Ahead. Journal of Contemporary Research in Management, 75-88.

Juma, C. A., & Moronge, M. (2015). Influance of Progressive Discipline of Employee Performance in Kenya: A Case OF Mukurwe-Ini Wakulima Dairy Ltd. Strategic Journals of Business & Change Management, 2(105), 1549 – 1594.

Khan, I., Dongping, H., & Ghauri, T. A. (2014). Impact of Attitude on Employees Performance:A Study of Textile Industry in Punjab, Pakistan. World Applied Sciences Journal, 191-197.

Kotur, B. R., & Anbazhagan, S. (2014). Education and Work-Experience - Influence on the Performance. IOSR Journal of Business and Management, 16(5), 104-110.

McDaniel, M. A., Schmidt, F. L., & Hunter, J. (1988). Job Experience Correlates of Job Performance. Journal of Applied Psychology, 73(2), 327-330.

Mohan, K., & Gomathi, S. (2014). A Study on Empowering Employee Capabilities Towards Organizational Excellence. Mediterranean Journal of Social Sciences, 5(20), 557-562.

Palumbo, V., Miller, C. E., Shalin, V. L., & Johnson, D. S. (2005). The Impact of Job Knowledge in the Cognitive Ability-Performance Relationship. Applied H.R.M. Research, 10(1), 13-20.

Resubun, Y., Hadiwidjojo, D., Rofyaty, & Djazuli, A. (2013). Factors Affecting Employee Performance in Regional Owned Enterprise Papua Province-Indonesia. Interdisciplinary Journal of Contemporary Research in Business, 5(6), 755-767.

Skirbekk, V. (2003). Age and Individual Productivity: A Literature Survey. Max Planck Institute for Demographic Research.

Yusoff, R. B., Ali, A. M., & Khan, A. (2014). Assessing Reliability and Validity of Job Performance Scale among University Teachers. Journal of Basic and Applied Scientific Research, 4(1), 35-41.

Downloads

Published

31-05-2017

How to Cite

Mr. Saikat Chatterjee, & Dr. Debasish Biswas. (2017). Determinants of Employee Performance: An Analytical Study with Reference to Public Power Generating Organizations of West Bengal. Indian Journal of Commerce and Management Studies, 8(2), 38–46. Retrieved from https://www.ijcms.in/index.php/ijcms/article/view/183

Issue

Section

Articles